Process & Performance Improvement: eTraining
 
eTraining is a system of delivering associate training through interactive media. An eTraining system allows employees to learn quickly and consistently by presenting all employees with the same instructional material, through the same channel. This is much more effective than training through different materials and in different locations, by different individuals. The corporate message remains the same. These virtual classroom materials demonstrate what it takes for employees to properly perform activities and, in turn, be successful.

Benefits of eTraining:

• Consistent training to each associate
• Convenience of training time and location
• Less human resources for training
• Quickly update training materials
• Measure results through quizes and surveys
• Can be used through POS system or internet browser
• Cost effectivene by using interactive media

In as little as an hour, personnel can become educated in topics such as:

• Customer Service
• Product Knowlege
• Safety
• Daily Operations
• Loss Prevention
  
• Sales Techniques

Let's say your company faced the challenge of standardizing storewide operations as necessitated by quick growth. Developing an eTraining curriculum and making it available to all associates with electronic media through video, text and image, making it a visually stimulating experiance. can guide employees through the important details of customer service, sales, loss prevention, product knowledge and daily operations of your stores.

Considering your message is important and just as important is considering the audience. The message needs to reach your associates so that they understand.

Quizzes and Surveys

Through the use of quizzes, also in an electronic format with the system, you will know that your associates have retained what they've been shown and understand your company's message. In conjuntion with surveys, you can also know what the experience was like for the employee, learn more about them and find out what you may need to consider for future training.

Click here for a presentation on eTraining >>
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Click here for an eTraining Demo >>
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